Orders
How do I place my order?
Step 1: Click on a Product or Product Category of choice
Step 2: Click on SHOP NOW
Step 3: Click on ADD TO CART and effortlessly pick your essential
Step 4: Click CHECKOUT where you must complete the details of your order
and place your order successfully, and indulge in the glow of FloraSoul!
If you have any further questions you can connect with our helpdesk at+91-9461801344 or contact us on WhatsApp 10 am to 6 pm Monday to Saturday.
How do I apply a gift voucher or promotional code to my order?
Once you hit 'CHECKOUT,' you'll land on a page to input your details and relevant Gift Voucher/Promotional code.
As you enter the code, the applicable discount or amount will be applied automatically.
Complete the checkout by settling the remaining amount with your preferred payment method.
How can I discover the upcoming product releases?
Stay in the loop by being part of our community! If you are a registered member, you can expect exclusive email alerts unveiling upcoming products. You can also, spot the latest additions effortlessly with the 'New Launch' marker on our home page as we launch new products. Don't miss out—subscribe to our newsletters for the freshest updates on product launches and promotions.
Shipping & Delivery
How long will it take to receive my order?
Delivery times vary based on your location. Typically, orders are delivered within 3-7 business days. You can track your order through the tracking link provided in your confirmation email.
How can I track my order?
Do we offer free shipping?
Yes, we offer free shipping on all orders across India. No minimum order value required!
What happens if I’m not home to receive my package?
If you're unavailable when the delivery is attempted, the courier service will leave a notice and try delivering again. You can also arrange for a pickup from the courier office or reschedule the delivery.
More FAQ's
How can I contact customer support?
For any queries or support, you can reach us at nidhinaturalsjpr@gmail.com or call us at +91-8947006644. Our customer service team is available Monday to Saturday, from 9 AM to 6 PM IST.
Are your products suitable for all skin types?
Yes, our products are formulated with natural ingredients and are suitable for all skin types. However, we recommend doing a patch test before using any new product.
Do you offer Cash on Delivery (COD) as a payment option?
Yes, we offer Cash on Delivery (COD) for most of our products. You can choose this option at checkout and pay for your order when it is delivered to your doorstep.